Point of Frustration - Listing Consumer Notes

"I have tried entering the consumer notes on a listing four times and every time I get to the end of my paragraph, the system times me out."


This is a problem that we get called on a lot.  Unfortunately, in order to maintain the security and stability of the MLS Database, there is not much we can do to resolve the frustration.  However, there is a lot that you as a user can do.  First, please keep in mind that this is most obvious on the systems that you use the most, but is not necessarily exclusive to that system.  Time Outs are issues on any website, including online email programs like yahoo and aol.  Second, think about how much information you want to type.  If you only want to put in two sentences and can type 90 words per minute, then type is straight in and don't give it a second thought.  If you are typing a four paragraph essay on the features and amenities of a property, try typing the information into a local document program like Word, Notepad, Pages, or Docs.  Then log into the MLS and copy the information onto the webpage you are updating.  That way you don't have to worry about "time-outs", losing a connection, your machine going to sleep, etc.  You can type half of it, go make a sandwich, then come back and finish it.