As our world becomes more and more technically driven, those who don't understand technology become the prey of malicious and greedy entities. It is up to each of us as individuals to decipher what is best for us, our families and our businesses. With that, there are a few things to keep in mind when obtaining remote support.
1. Would you take candy from a stranger? Then why would you give a stranger unlimited access to your private information? Would you give a stranger a key to your home?
2. If ANYONE is proactive in the maintenance and repair of your machine, it should be you. Microsoft has billions of users. They are not interested in the function of each individual one.
3. "We got a report from your machine that says it needs to be repaired". This should be a RED FLAG. Microsoft gathers information from user systems to make repairs from a development end. Not for the users.
4. If it sounds too good to be true, or looks to convenient, RUN! HANG UP!
There are some incredible local Tech Companies that do really great service. Most of them even offer remote support.
Above all, be safe!
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